IDS Support Division incorporates different departments to support other divisions and to contribute to the overall company mission, vision and objectives: IDS owns more than 200,000 sq. ft. of warehousing facilities, 60 employees and 10 vehicles.

Professional Logistics Department that carries out the company policy of guaranteeing the delivery of all goods within 12 to 24 hours. Customer Service Department that executes quality assurance procedures to ensure that all goods are supplied on time and in the proper condition.

Purchase and Import Department that sets annual forecast orders, stock levels and clearance of products. The protocols are followed stringently to ensure regulations set by the Ministry of health are effectively met.